How can we help you on Tsunami
You can also browse the questions to find what you are looking for
Access and Management of your account Tsunami
With tsunami, get your e-commerce website and build your customer community.
What is an administration interface and how to access it?
How to move a user to a group in Tsunami
How to assign rights to a user on Tsunami?
What is a tsunami dashboard?
Create Categories and products
Create a library of products and information classified according to categories so that your community can order on your site.
Can we change the layout of the products on the site ?
How to add a products on Tsunami ?
Cloud Customer Manager (CCM)
CCM grants you to save customer contacts, manage roles and groups, access rights, and block or activate a member.
How does Tsunami build the customer database ?
How to create a new profile?
How to add contacts?
How does Tsunami send my products to potential customers ?
Organize a set of product categories that have the same context. Connect your site by creating and manipulating large images that will scroll across your home page.
What is a smart category?
How to organize the banners?
Continuous Rewarding (CR)
It is an automated program that aims to build customer loyalty by offering them free coupons continuously.
How to create and redeem coupons?
How to launch a promotion?
How does customer retention work ?
Digital Marketers (Daras)
Activate and configure the Daraja program, description of your shop and the sales strategy to be adopted by the digital sales representatives.
How to register on Daraja?
How to recruit Daras?
Configuration and Appearance
Fill in all the data of your company necessary for the functioning of the system. You can also choose a theme for your website, and thus configure the name, display, and logo.
what is a theme and how to configure it ?
How to manage your orders ?
How to create a flat page ?
Manage your community
Info and Billing
This section gives you details about the acquisition of the website containing the provider, project name, issue date, API signature, support code, billing version, billing cycle, billing cost, billing expiration, email credit, SMS credit
Info and Billing / KAKOCASE
How to reload e-mails and sms?
How to renew my subscription?
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